If you have contact forms on your website, it is likely that they are secured via the 'I am not a robot' reCAPTCHA. This method enables additional protection against robot spam and misuse of your contact forms.
If your reCAPTCHA is out of date, you will see the following message...
When working with a developer to update this, they will ask you to obtain 2 separate keys.
If you have not had prior interaction with reCAPTCHA, this can be both daunting and confusing.
The method to obtain these keys is actually quite simple and usually takes no more than a few minutes. We will walk you through exactly what you need to do in order to get these keys.
Step 1
First, you need to access the reCAPTCHA web page. You can do that by searching "reCAPTCHA" into Google and selecting the first result. Alternatively, you can click this link: Google reCAPTCHA
Once you are on the page, you need to select "my reCAPTCHA" in the top right-hand corner of the web page.
Step 2
Once selected, you will be redirected to the next page. Here, you will need to select "Checkbox" when asked what type of reCAPTCHA you are looking for. This will then enable the 'I am not a robot' option on your forms. Once selected, an additional box will appear. Here, you will need to enter the domain of your website.
Step 3
After accepting and registering, you will be taken to the final page. This can take varying amounts of time depending on how many domains you have entered. However, it will likely redirect you instantly.
On this page, you will be given multiple different codes. Many of these are not needed. The site key and secret key will be towards the top of the page and split apart.
Make sure that you label the site key and secret key correctly.
If you're struggling to update your reCAPTCHA yourself, contact us on 01332477575 to talk to us about our support and how we can help.