9 Granary Wharf Business Park
Wetmore Road
Burton on Trent
Staffordshire DE14 1DU

Ongoing Access to our Developers and Designers

Post build access to our online support ticket system to make sure your site is as fresh as the day it was built

1323448942 zipit

Website Support

Once your site is built and ready to go live, we will give you the files on a disc so that you can upload them to your server from your chosen supplier. Alternatively we can help you not only host the site but make sure that it is kept up to date and looking as good as the day it was built.


Full Support package

This is a pay monthly option which give you:

  • Full technical support via email or telephone on your site
  • Support for all your email addresses
  • Unlimited additional email addresses
  • Access to our web design team to format and tidy any content you have added via your CMS 
  • Hosting on our dedicated servers with 99.9% up time
  • Hosting support
  • Help desk for your CMS system
 

Hosting and Email Support

We also have a "lite" version for those looking just for the peace of mind of a secure hosting for your website. This servics gives you:

  • Hosting and email package
  • Unlimited email addresses
  • Hosting on our dedicated servers with 99.9% up time
  • Hosting support

Other services in the Full Support package are available on a pay-as-you-go basis.

 

Retained development staff

If you are running a commercial website with continual work requirements it would be worth considering our retained development staff programme.  It has many advantages over the employment of your own staff; namely: 

The advantages of using us are:

  • No contractual or long term obligation 
  • No training period or costs 
  • No risk / cost of taking on the wrong person 
  • Cost may decrease if usage reduces 
  • It will help define the viability of a full time future employee 
  • No 12% NI 
  • No holiday pay / absence 
  • No sick pay /absence 
  • No management time 
  • System will be managed by the people who built it 
  • Time can be taken from more than one member of our team giving broader range of skills 

We have to price retained staff based on the hours required.